Accountants
• The insured advised a client regarding the transfer of funds to members of the family. The client became liable for capital gains tax. Amount paid £1,510,000
• The insured failed to identify serious embezzlement while acting as auditors for a client. Amount paid: £4,000,000
Architects
• The insured signed a certificate of practical completion on a residential project. Many issues arose that the contractors failed to resolve, blaming design faults. Amount paid: £450,000
• A claim was made alleging faulty design of a building causing water infiltration and foundation issues. Amount paid: £2,500,000
Consulting Engineers
• The insured designed and supervised the installation of the building services in an office block. Operational difficulties became apparent with the air-conditioning, allegedly due to a design fault. Amount paid: £150,000
• The insured designed the electrical services for a factory unit. The client alleged that the lighting was inadequate and did not comply with relevant regulations. Amount paid: £120,000
Design & Construct
• The insured designed and built a new car park. Incorrect structural calculations contributed to total building failure. Amount paid: £550,000 plus costs
• The insured designed and installed the heating and ventilation for a restaurant. Post completion, air extraction and temperature control failed to work properly. The restaurant had to close pending repairs. Amount paid: £150,000 plus costs
Information Technology
• The insured designed a customer management software package. It was alleged that the software failed to comply with the agreed functionality. Amount paid: £350,000
Media
• The insured carried out a direct mail campaign for a new product launch. A large number of addresses proved to be incorrect requiring a complete re-mail. Amount paid: £500,000
• An advertisement broadcast on television contained the wrong soundtrack. Amount paid: £120,000
Property Professionals
• The insured auctioneer was requested to sell a property at auction. A third party alleged that the property was sold without his authority as owner. Amount paid: £40,000
• The insured quantity surveyor prepared cost forecasts the construction of a number of restaurants. It was alleged that the costings and forecasts were inadequate. Amount paid: £65,000

